{{ c.contact.name }}
{{ c.contact.phone_display }}
{{ c.get_purpose_display }}
{% if c.ticket %}{{ c.ticket.number }}{% endif %}
{{ c.get_direction_display }}, {{ c.get_outcome_display|lower }}{% if c.duration_minutes %}, {% blocktranslate trimmed with m=c.duration_minutes %}{{ m }} min{% endblocktranslate %}{% endif %}{% if c.agent %}, {% blocktranslate trimmed with name=c.agent.display_name %}taken by {{ name }}{% endblocktranslate %}{% endif %}
{% if c.summary %}{{ c.summary|truncatechars:300 }}
{% endif %}